Legal Administrative Assistant
Job Description
Talis Group’s client is an established and reputable, large law firm located in the East End of Louisville with a primary practice around litigation. They are hiring a Support Specialist to manage the intake process of new and prospective clients either on the phone, in person or by email. Salary for this position is $45,000/year and includes a generous benefits package. Hours are Monday – Friday 8:30-5:00pm
Highlighted Duties:
- Answer, screen, and field phone calls from potential and current clients
- Interview prospective clients by phone, email, or in-person to become familiar with their cases
- Evaluating prospective clients’ claims to determine whether they are in line with the areas of practice and experience of the firm
- Request needed documentation and records, including medical records and more.
- Manage analyzing data from marketing sources & provide intel on where the leads originated from
- Follow up on reviews from social media applications such as Google, Facebook, etc.
Highlighted Requirements:
- 1-2 years of progressive Customer Service experience
- Previous legal support experience not required but a plus!
- Knowledge of medical terminology and health insurance preferred
- Experience with medical records preferred
- Ability to type 50 wpm
- Strong customer service skills
- Strong interpersonal skills with highly effective oral and written communication skills
- Exceptional accuracy and attention to detail
- Ability to prioritize and manage time effectively
- Proficiency in Microsoft Office Suite (Word and Outlook)
- Bilingual (Spanish) preferred but not required
Additional Information
This information is a brief job summary for recruiting purposes only and does not constitute the entire job description, duties, or requirements.
Talis Group is an equal opportunity employer. All registrants are considered based upon their skills, performance, potential, and other qualifications, without regard to race, color, religion, sex, national origin, age, disability, pregnancy, genetic information, or any other characteristic protected by applicable law.
Meet Your Recruiter
Alisha Million
Senior Recruiter
Recruiting for Legal Support for over 10 years! Alisha gets to know you and works to find a position that compliments your skills. She is well known in the legal community and knows what the culture is like at most client Firms. With Alisha, you can get the inside scoop.