Talis Group’s company client is a medium sized civil litigation firm in Louisville, KY. Our client is hiring for the following full time position, 8am-5pm Monday through Friday, on site, and offers a full benefits package and opportunity for advancement.

The Workers' Compensation Clerk plays a vital role in supporting the legal team by managing and organizing documentation related to workers’ compensation claims. This position is responsible for processing incoming records, maintaining accurate documentation, following up with providers, and ensuring timely and efficient communication with relevant parties. The ideal candidate will be detail-oriented, self-motivated, and able to manage multiple responsibilities in a fast-paced legal environment.

Highlighted Responsibilities:

• Review and identify incoming mail/records to determine the relevant provider and claim.
• Pull and save invoices included in records for further processing.
• Notify paralegals of any notices regarding missing records or denials.
• Update relevant details in Practice Master.

• Conduct timely follow-up on all outstanding record requests (medical, employment, etc.).
• Perform research to obtain contact information for medical providers when necessary.
• Maintain thorough documentation of all correspondence regarding record requests.

• Communicate with providers and adjusters to resolve outstanding invoice issues.
• Process invoices related to workers’ compensation records accurately.

• Maintain current and accurate provider contact information in Practice Master.
• Send completed requests for records via fax, mail, email, or upload systems as appropriate.
• Ensure all correspondence is accurately saved to the appropriate file.
• Index radiology records as received.
• Print medical records as needed.
• Send email updates to attorneys regarding new medical records or imaging upon request.

Highlighted Requirements

• Strong attention to detail and organizational skills.
• Excellent time management and ability to prioritize tasks.
• Clear and professional written and verbal communication.
• Self-motivated with the ability to work independently.
• Proficient in maintaining detailed documentation and case notes.
• Ability to build and maintain professional relationships with providers and adjusters.
• Proficiency with legal case management software (e.g., Practice Master) preferred.
• Previous experience in a legal or medical records environment is a plus.