Help Desk File Clerk
Job Description
Talis Group’s company client is a medium sized civil litigation defense firm located downtown Louisville, KY. This position is full time, onsite and comes with a full benefits package. Our client is hiring a file clerk to support the firm with maintaining a high volume of important case files as well as be the liaison with their IT vendor, with the occasional help desk support to staff as needed. Pay is $20/hr. with full benefits package such as PTO, health insurance, 401k and more.
Highlighted Duties:
- Filing, processing incoming and outgoing mail, scanning mail and documents
- Running important documents to the court house.
- Straightening the office and kitchen areas, keeping up with supplies.
- Maintaining conference rooms, covering the reception for breaks and lunch, and other office related duties.
- Assist staff with basic help desk duties, such as installing new software, troubleshooting problems with Windows OS, MS Office or document management systems. Assist with user account set up, password resets and installing laptops, assisting with setting up audio/ visual equipment for conference rooms, or during remote hearing and depositions.
Highlighted Requirements:
- Previous administrative or customer service background desired.
- Previous experience with help desk duties or certifications or coursework in IT support.
- Dependable personality with good communication skills
- Attention to details
- Ability to prioritize tasks
Additional Information
This information is a brief job summary for recruiting purposes only and does not constitute the entire job description, duties, or requirements.
Talis Group is an equal opportunity employer. All registrants are considered based upon their skills, performance, potential, and other qualifications, without regard to race, color, religion, sex, national origin, age, disability, pregnancy, genetic information, or any other characteristic protected by applicable law.
Meet Your Recruiter

Alisha Million
Senior Recruiter
Recruiting for Legal Support for over 9 years! Alisha gets to know you and works to find a position that compliments your skills.