Customer Service/Sales Support Specialist
Job Description
Talis Group’s client is a well-established distributor located in the East End of Louisville. They are seeking to hire a Customer Service/Sales Support Specialist to join their team in a collaborative office setting. The ideal candidate is friendly, courteous, and excels at building customer relations. This is a full-time, direct hire with an hourly pay range of $22-$24/hour, plus full benefits, paid time off, and paid holidays. Hours are Monday-Friday, 9am-5pm, onsite.
This position is ideal for a friendly, detail-oriented professional who enjoys solving problems, building rapport, and ensuring customer orders are handled accurately.
Highlighted Duties:
- Manage a multi-line phone system, accurately entering orders, quotes, & invoices with professionalism, offering helpful suggestions & product knowledge.
- Follow up with customers for missing information & provide timely updates.
- Collaborate with the team to improve processes & support company goals.
- Assist with occasional warehouse-related tasks (shipping documents, inventory tracking, etc.)
Highlighted Requirements:
- High School Diploma/GED required.
- Proficient in Microsoft Outlook, Word, and basic Excel skills.
- Prior experience using ERP software a plus.
- Previous experience in phone-based or customer-facing roles required.
- Strong attention to detail, organized, and excellent communication skills.
- Friendly, reliable, eager to learn, and team oriented.
- Flexible to adapt to backup roles as needed.
Additional Information
This information is a brief job summary for recruiting purposes only and does not constitute the entire job description, duties or requirements for this position.
Talis Group is an equal opportunity employer. All registrants are considered based upon their skills, performance, potential, and other qualifications, without regard to race, color, religion, sex, national origin, age, disability, pregnancy, genetic information, or any other characteristic protected by applicable law.
Meet Your Recruiter
Melynie Pope-Schroerlucke
Recruiter
Hiring Administrative & Clerical, Accounting Clerical up to the level of Staff Accountant and Human Resources. Melynie is a bulldog who will work hard to understand the skills and experience you bring to the table. A great match between talented employees and great companies is her goal....and her excellent reviews showcase her success.